Quebec Company fined $1.1 million under Canada’s Anti-Spam Legislation

March 12th, 2015 by

Canada’s Anti-Spam Legislation (CASL) went into effect on July 1, 2014.  CASL regulates the distribution of commercial electronic messages, and with some limited exceptions, requires consent before sending commercial electronic communications, including emails, newsletter, publications, and even text messages.

While there was a big push in the Canadian business community to become CASL compliant prior to July 2014, apparently some companies didn’t get the message. On March 5, 2015, the CRTC issued a Notice of Violation to a Quebec-based corporate training company, Compu-Finder, which includes a penalty of $1.1 million, for breaking Canada’s anti-spam law.  Compu-Finder has 30 days to submit written representations to the CRTC or pay the penalty.  According to the CRTC’s chief compliance and enforcement officer, the CRTC has received more than 245,000 complaints since the law came into effect, and these continue to come in at a rate of about 1,000 complaints per day.  Compu-Finder was flagged for investigation as it accounted for more than one quarter of the spam complaints received that were related to training companies.

As the CRTC has demonstrated, violating these new rules could result in hefty fines – up to $1 million for individuals and $10 million for corporations.  If your business hasn’t modified its marketing policies to become CASL-compliant, it isn’t too late to do so now.


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